Must Read (7): What should I do if my package is stuck in customs?
Posted By: Tonger
Please rest assured that we have enough experience to avoid getting stuck by customs as much as possible, our declared name will be "fashion watch" or "repair watch", "stainless steel bracelets for men",etc., and the declared value is about 50 USD. We have calculated that the probability of the package being opened by customs is very small, about 2-3%.
Even if we are unlucky and the package is held by customs, please rest assured that we will confirm and re-send you a replacement until you receive the correct watch. Please keep your patience during this time, we will take responsibility for our customer's order to the end. This is a case of a Spanish buyer whose watch was held by customs: